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Frequently Asked Questions

Dramatic changes in the ways people work has increased the pressure on organizations and their IT departments to be more competitive. End-users today demand access to information assets instantly, every time and everywhere. Mobility is no longer optional and employees are turning to multiple devices to work. As a result, organizations now store their information assets in the public cloud so that they are easily retrieved, shared, and collaborated on.

What is Identacor?

In response to this challenge, Identacor offers a convenient, secure, on-demand identity and access management (IAM) solution that’s based in the cloud. With SSO (single sign-on), you and your employees can access and manage your web applications, both in the cloud and behind the firewall, securely and from any location.

With Identacor, any authorized employee, contingent, or business partner alike can work from any device, anywhere in the world, any time. You control who’s authorized, and which of your applications and documents they’ll have access to. Then, with SSO, those people can access both in-cloud applications and legacy applications quickly and easily.

Eliminate Passwords!

How much time do you suppose your people waste in any given day, having to sign into each and every application? Just getting up and running in the morning can practically be a part-time job. And of course if an application isn’t used all that often, it gets forgotten, and then more time is wasted having it reset. With Identacor, users can manage a single set of credentials, and get one-click access to everything they need – including thousands of SaaS (Software as a Service) apps from our catalog. No more buying, configuring and maintaining software!

With Identacor cloud-based identity and access management, you and your people can work quickly and more efficiently, from any location. You benefit from:

  1. Eliminating Passwords – SSO means that you’re signed into all your applications as soon as you log into Identacor. No more wasted time on multiple logins means increased productivity, and a healthier bottom line.
  2. Instant Access from Anywhere – Streamline the user experience, with single login access to public and private SaaS and Web-based applications—anywhere, anytime, on any device.
  3. Thousands of Applications – You won’t have to worry about buying, installing and updating software any longer, because we have thousands of pre-configured applications that will help you get the job done.
  4. Security – You control who can access your applications and files. You can add users, delete them, change their passwords… it’s all in your hands with Identacor.
  5. Leverage robust user activity reports, making it easier to manage and track application licenses and to address audit and compliance needs.

If you've forgotten your password, navigate to your https://company.startsso.com/forgotpassword (where company is your custom domain) and then enter the username that you used to create your Identacor account. The username is normally an email address format. We will email you a link to reset your password. When you receive the email, click on the link to reset it on our site.

This email may take a little while to arrive. If you don't see it shortly, check your Spam and Junk folders.

If you're having trouble viewing the reset password email, please contact us here for further assistance.

Put Identcor in the palm of your hand. Identacor Mobile is available for iPhone, iPad (iOS) and Android. Identacor Mobile enables secure and single click access to your web apps, provides a tabbed browser interface, and ensures your privacy with multifactor or pin password protection plus much more – all from your handset.

Identacor offers simple and flexible pricing starting at $1 per user per month. For more information on our plans, click here.